Scope and applicability
Steiner Hotelbetriebe GmbH & Co KG, based in 6456 Obergurgl (Tyrol), Austria (Kressbrunnenweg 3 & 4, U3), ATU 32849709, hereinafter referred to as “the website operator”, owns and operates this website.
The website operator collects, stores, processes and utilizes information about customers and visitors to its website for the performance of its business activities, to inform you about those packages/products/discounts/packages and services, to offer them accordingly and to compile web statistics. The information you provide to us will be used to contact you with your consent where appropriate, e.g. to notify you of changes to the function of this website or to offer you services that may be useful to you. The website operator explains below which data is collected and how it is recorded.
The data collected by the website is stored on the myNET server (web10161.web4.mynet.at, Landeck). The data is stored there for a period of 5 years. Security saves are made daily.
- Anonymous data
- Log data
- Personal data
You can find more detailed information on which data is stored under data collection.
Where can I view the data stored about me? Website data In accordance with the new GDPR (= General Data Protection Regulation), you are entitled to receive information about the data collected from you, to obtain rectification, to request erasure, to object and to request the right to restrict processing. We take your concerns very seriously. If you wish to claim any of the above rights, please contact us at:
The website operator takes precautions, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration and destruction.
The website uses SSL (Secure Sockets Layer) for encryption. This guarantees the confidentiality of your personal data via the Internet.
You can also help by taking appropriate precautions to protect your personal data on the Internet. Change your password frequently. Use a combination of letters and numbers and make sure you always use a secure web browser and update it regularly.
The website operator has taken protective measures to ensure that your personal data is always correct, complete and up to date for the intended purposes. Of course, you have the right to access and change the personal data you have provided at any time. You can help us to ensure that your contact information and preferences are accurate, complete and up to date. You can also request a copy of your personal data by contacting us at the e-mail address below.
Description and collection of data categories
The anonymous data is used to anonymously analyze the use of the website and only for anonymous statistical purposes. Anonymous data collected by the website operator includes the following (“anonymous data”):
- the browser type and version
- General information about the operating system
- the current date and time
- Site from which the user accessed the website
- Transfers to other sites on the website
- Number of sites viewed and dwell time
- Number of data queried
- Status of access (e.g. file transferred, file not found, etc.)
- IP address data, location, stored language
The website operator uses the personal data for the following purposes:
to contact the user, based on the user’s consent.
Customization of the website and its products according to the user’s interests and preferences (including the selection of advertisements on and off the website).
general improvement of the website operator’s products and services.
to ensure the valid execution of third-party services.
The website operator collects your personal data, i.e. information that enables the website operator to identify you. The collection of your personal data is done voluntarily to the website operator by entering and submitting data in the respective forms on the website. Personal data searches include in particular
- First name
- Telephone no.
If you do not want the personal data to be used by the website operator, you can notify the website operator at any time and he will stop using the personal data for such purposes.
Content and services of other providers
The transmission or transfer of your personal data is based on central functions. For example, your personal data is stored on the server of an external service provider for the tools mentioned below from this website. This is done in compliance with all aspects of data protection and data security.
If you make an online booking from our website, this is done via the vioma GmbH online reservation system. All the booking data you enter is transmitted in encrypted form. vioma GmbH has undertaken to handle your transmitted data in accordance with data protection regulations. It takes all organizational and technical measures to protect your data, and your data will not be sold, rented or made available to third parties in any other way. Personal data is only transferred to state institutions and authorities within the framework of mandatory national legislation.
The e-mail tool Powermail is used to send contact requests. If you send inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored for the purpose of processing the inquiry and in the event of follow-up questions. This data will not be passed on without your consent.
The website operator would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Despite the website operator’s impeccable protective measures, it is not possible to completely protect data from access by unauthorized third parties.
You can subscribe to a newsletter via this website. The system used is called Superwebmailer and was provided by Acriba GmbH, Christian Sporer. This requires your e-mail address and your declaration of consent that you agree to receive the newsletter.
After you have registered for the newsletter, you will receive an e-mail with a link to confirm your registration.
You can cancel your subscription to the newsletter at any time by sending your cancellation to the following e-mail address: email@example.com. Your data, which you have transmitted to us in connection with the newsletter dispatch, will then be deleted immediately.
The website uses analysis software from Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics is used.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Before the IP address is transmitted to Google, the last eight digits of the IP address are shortened and anonymized. Only in exceptional cases is the full IP address transmitted to Google’s servers in the USA, where it is shortened and anonymized.
Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and search engine activity.
Why is data collected?
The website operator collects and uses your personal data to provide you with convenient access to this website and to continuously improve the website and its offers. In addition, anonymized data about your behavior is used for statistical and analysis purposes in order to optimize the web content.
In addition, personalized information and offers may be passed on to you when data is collected and your stored data may be assigned to you. This means, for example, that you do not have to fill in forms more than once or that existing services can be displayed.
This website uses third-party services. Additional data is recorded to ensure the correct execution of these services.
If you are not interested in being kept up to date with the latest developments and current product and service information, you can inform the website operator here at any time.
How is the data collected?
If you make an online booking on this website, this is done through the online reservation system Vioma GmbH. All the booking data you enter is transmitted to the partner’s server in encrypted form.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not share this data without your consent. We use an e-mail tool called Powermail to send the forms. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by unauthorized third parties is not possible.
A cookie is a small file that is stored on the hard disk of the user’s computer or device if you allow cookies in your browser settings.
Cookies help the website operator to analyze website traffic. In addition, cookies inform the website operator that you are visiting the website. Cookies allow the website to respond to you as an individual. The website is programmed to adapt to your user behavior by collecting and storing information about your interests and preferences. All this is done with the help of cookies.
Overall, cookies help the website operator to provide you with a better website by showing them which pages are useful and interesting for you.
A cookie in no way gives the website operator access to your computer and any information about you, other than the data you voluntarily provide to the website operator.
You can accept or reject cookies. Most web browsers automatically accept cookies, but you can change your browser settings to reject cookies if you prefer. However, declining cookies may prevent you from using the website to its full extent. Further information on cookies and your browser settings can be found here.
Google Analytics cookies
As mentioned above, the website operator uses Google Analytics cookies to collect standard internet log information and details of your behavior patterns. The website operator does this in order to improve the website. This information does not contain any personal data. However, data used for analytical purposes may be linked to personal data collected by this website or otherwise.
Further information on Google Analytics cookies can be found here.
List of cookies
The following list shows the cookies that the website uses and what information they store:
Cookie name: Cookie description, duration
Session cookie: _ga_ UA-55851430-1, when sessions expire
Cookie consent: Yes, 1 year
To communicate important notices and information about this hotel, we offer you the opportunity to subscribe to our newsletter service. You can register here. If you no longer wish to receive the newsletter, you can unsubscribe here.
Further information on the deactivation add-on for Google Analytics can be found here.
Tip: General deactivation of online advertisers
You also have the option of excluding online advertisers from the outset.
Contact for objection
In accordance with the new GDPR (= General Data Protection Regulation), you are entitled to obtain information about the data collected from you, to obtain rectification, to request erasure, to object and to request the right to restrict processing. We take your concerns very seriously. If you wish to claim any of the above rights, please contact us at: