General Terms and Conditions
All prices are quoted in euros and are per person per day. A surcharge will be charged for stays of less than 3 days. The accommodation price includes half board (breakfast buffet and dinner), garage and our inclusive services. The local tax of EUR 3.00 per person and day from the age of 15 in winter and EUR 2.50 per person and day from the age of 15 in summer is excluded. No compensation can be paid for meals not taken.
In principle, Friday, Saturday and Sunday are arrival and departure days. Dates deviating from this will be considered if possible. Arrival: Our rooms are ready for occupancy from 14.00 hrs.
A call is always worthwhile. Therefore, please pick up the phone before you send the reservation fax or e-mail. This means that appointments can be coordinated and queries avoided. The reservation center of both hotels can be reached at the following number:
Phone: +43 (0)5256 / 6511
Fax: +43 (0)5256 / 6413
Means of payment
Please use only cash, EC card, Eurocard and Visa as means of payment.
Payments for Gourmet & Wine Hotel Austria
Account no.: 1.400.308
SORT CODE: 36324
SWIFT/BIC-CODE: RZTIAT 22324
IBAN: AT69 3632 4000 0140 0308
The Austrian hotel regulations apply in the event of cancellation and early departure.
In addition, we grant you the following adapted 31-day cancellation guarantee as additional security.
- Cancellation or rebooking free of charge up to 31 days before arrival
- From 30 days before arrival, 70% of the total price will be charged as a cancellation fee
- From 6 days before arrival, 90% of the total price will be charged as a cancellation fee